Experiencing issues with your computer where it fails to display security and shut down options can be frustrating and disruptive. This problem can arise from various underlying causes, such as corrupted system files, malware, or incorrect system settings. In this article, we’ll explore several methods to troubleshoot and resolve this issue effectively.
1. Restart Your Computer
Sometimes, a simple restart can resolve the issue. If your computer fails to display the security and shut down options, try restarting it first. This can help refresh the system and clear any temporary glitches.
2. Run System File Checker (SFC) and DISM Tools
Corrupted system files can lead to various issues, including failure to display security and shut down options. The System File Checker (SFC) and Deployment Imaging Service and Management Tool (DISM) can help repair these files.
1. Open Command Prompt as Administrator
– Press `Windows + X` and select “Command Prompt (Admin)” or “Windows PowerShell (Admin)”.
2. Run SFC Scan
– Type `sfc /scannow` and press Enter.
– The SFC tool will scan and repair any corrupted system files. This process may take some time.
3. Run DISM Tool
– If the SFC scan does not resolve the issue, run the DISM tool by typing the following commands one by one:
“`sh
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
“`
– These commands will check for and repair any issues with the system image.
3. Check Group Policy Settings
Incorrect Group Policy settings can prevent the display of security and shut down options. Adjusting these settings can help resolve the issue.
1. Open Local Group Policy Editor
– Press `Windows + R`, type `gpedit.msc`, and press Enter.
2. Navigate to the Following Path
– `User Configuration > Administrative Templates > Start Menu and Taskbar`
3. Check Relevant Policies
– Ensure that the “Remove and prevent access to the Shut Down, Restart, Sleep, and Hibernate commands” policy is set to “Not Configured” or “Disabled”.
4. Apply Changes and Restart
– Apply any changes made and restart your computer to see if the issue is resolved.
4. Scan for Malware
Malware and viruses can interfere with system functions, including security and shut down options. Running a thorough malware scan can help identify and remove malicious software.
1. Use Windows Security
– Open Windows Security by pressing `Windows + I` to open Settings, then go to “Update & Security” > “Windows Security” > “Virus & threat protection”.
– Click on “Quick scan” or “Full scan” to check your system for malware.
2. Use Third-Party Antivirus Software
– If you have a third-party antivirus program, run a full system scan to detect and remove any threats.
5. Update Windows
Keeping your operating system updated can fix bugs and issues that might cause the failure to display security and shut down options.
1. Check for Updates
– Press `Windows + I` to open Settings, then go to “Update & Security” > “Windows Update”.
– Click on “Check for updates” and install any available updates.
2. Restart After Updating
– After installing updates, restart your computer to apply the changes.
6. Create a New User Account
Corrupted user profiles can also cause this issue. Creating a new user account can help determine if the problem is profile-specific.
1. Open Settings
– Press `Windows + I`, then go to “Accounts” > “Family & other users”.
2. Add a New User
– Click on “Add someone else to this PC” and follow the prompts to create a new user account.
3. Switch to the New Account
– Log out of your current account and log in to the new account to see if the issue persists.
7. Perform a System Restore
If the issue started recently, performing a system restore can revert your computer to a previous state before the problem occurred.
1. Open System Restore
– Press `Windows + R`, type `rstrui`, and press Enter.
2. Choose a Restore Point
– Follow the prompts to choose a restore point and restore your system.
Failure to display security and shut down options can be caused by various factors, including corrupted system files, incorrect settings, or malware. By following the steps outlined above
you can troubleshoot and resolve the issue effectively. Restarting your computer, running SFC and DISM tools, adjusting Group Policy settings, scanning for malware, updating Windows, creating a new user account, and performing a system restore are all viable methods to fix this problem. Regular maintenance and monitoring of your system can also help prevent such issues from arising in the future.
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