How do I change my name on HBO Max?

Changing personal details on digital platforms is a common task that most users encounter at some point. Whether for privacy, personal preference, or after a legal name change, updating your name on streaming services like HBO Max should be a quick and intuitive process. For those wondering how to update their HBO Max display name or account profile name, this guide covers every step in detail.

TLDR:

If you want to change your name on HBO Max, simply go to your profile settings within the HBO Max app or website. Once there, select the profile you wish to edit and update the name field. Save the changes and your new name will be displayed. Note that this change only affects the profile name and not the billing or account holder name unless updated through your HBO Max billing account.

Understanding the Different Name Types on HBO Max

Before diving into how to change your name, it’s important to clarify the types of names associated with HBO Max:

• Profile Name: This is the name shown on the individual profile, such as “John” or “Mom”. Multiple profiles can exist under a single account.
• Account Holder Name: This is the legal name tied to billing and account administration. This name is connected with your subscription details.

Each of these can be changed, though the process and platform for doing so may vary. Let’s look closer at how to manage each.

How to Change Your HBO Max Profile Name

The most common name users want to update is their profile name. This one is straightforward:

1. Open the HBO Max app or visit hbomax.com on a browser.
2. Log into your account if you’re not already signed in.
3. Click on your profile icon, usually found in the upper corner of the screen.
4. Select Switch Profiles and then choose Manage Profiles.
5. Click Edit (represented by a pencil icon) on the profile you want to rename.
6. Under the name field, enter the new desired profile name.
7. Click Save to apply the changes.

Once saved, the updated name will be reflected immediately across all devices using that profile.

Can You Change the Account Holder’s Name?

Changing the account holder’s name is a bit more complex because it’s tied to billing and subscriptions. This might apply to users who have legally changed their name or if the account has been transferred to someone else.

To update the account holder’s name:

1. Visit the HBO Max billing page or go to the third-party service through which you subscribed (for instance, through Hulu, AT&T, or Apple).
2. Log in with the main account credentials.
3. Navigate to the Account section or Billing Details.
4. Look for an option that allows you to update personal information.
5. Change the name field to reflect your new legal name.
6. Save changes and confirm via any verification that may be required.

Note that if you subscribed through a third-party platform, you will need to make changes within their platform (e.g., updating your Apple ID or Hulu profile).

Things to Keep in Mind When Changing Your Name

• Multiple Profiles: If your account has multiple profiles, each can be renamed individually without affecting others.
• Display Purposes Only: Profile name changes are superficial and do not influence billing or ownership details.
• Parental Control Settings: If you change the name of a kids’ profile, make sure the parental settings associated with it remain intact after editing.

Changing Your Name via HBO Max Mobile App

Whether you use iOS or Android, the process for changing your profile name on the HBO Max app is identical to the desktop version:

1. Launch the HBO Max app on your device.
2. Tap the profile icon at the bottom-right or top-right corner, depending on your device.
3. Tap Switch Profiles or swipe to the profile you want to change.
4. Select Manage Profiles.
5. Tap the pencil icon next to the profile you’d like to rename.
6. Update the name field and hit Save.

What If the Name Doesn’t Update?

If you follow the steps accurately and still don’t see the new name updated, try the following:

• Refresh Your App: Close the app entirely and re-open it to reload profile data.
• Log Out and Log Back In: This can help sync any saved changes more effectively.
• Update the App: Make sure your HBO Max app is updated to the latest version.
• Clear Cache: If you’re using a browser, clear your cache or refresh cookies.

Still seeing issues? You might want to contact HBO Max customer support for direct assistance.

Reasons People Change Their HBO Max Name

Users often update their HBO Max profile name for several reasons, including but not limited to:

• Reflecting a name change (marriage, personal choice)
• Switching profile ownership (e.g. giving a profile to a new roommate)
• Making child-friendly profiles more identifiable or fun
• Organizing profiles clearly for family or housemates

Changing Your Name Is Easy and Reversible

One of the perks of digital profiles is the ease with which they can be customized. HBO Max allows users great flexibility to change most aspects of their experience, including visual elements, watch lists, and certainly, name preferences. Whether you’re personalizing a profile or updating legal information, following the proper pathway ensures a smooth and secure name change process.

FAQs About Changing Your Name on HBO Max

• Q: Can I change my HBO Max profile name more than once?
  A: Yes, you can change your profile name as often as you like. There are no restrictions or limits.
• Q: Will changing my profile name affect my watch history?
  A: No, your watch history, saved shows, and preferences will remain the same after changing your profile name.
• Q: Can other users on my account see my changed name?
  A: Yes, if they use the same HBO Max account, they will see the updated profile name during profile selection.
• Q: How do I change the account holder’s name after a legal name change?
  A: You’ll need to log into your HBO Max billing account—or the third-party service where you subscribed—and update your personal details there.
• Q: What if I subscribed through Hulu or Apple TV?
  A: In that case, you must change your account holder details on the platform you used for the subscription.
• Q: Does HBO Max support different languages or region-based account names?
  A: While profiles can be named in any language using standard characters, region-specific account settings depend on the availability of HBO Max in that country.

With a user-friendly interface and flexible customization options, changing your name on HBO Max is a simple process that only takes a few minutes.